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Claims Reporting Information |
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Click HERE for contact numbers to report a claim.
If you have a loss, remain calm. Most people question whether or not to file a “formal” claim. Some hesitate because they are afraid their policies will be canceled or their premiums will increase. If you are not certain, the best thing to do is call us or a company representative and ask the following questions:
- Is this claim covered by my policy?
- Will this claim likely exceed my deductible?
- What will filing this claim do to my future insurance costs?
We will guide you as you make your decision.
You have the right to make a claim against someone else if his or her carelessness results in your bodily injury or damage to your property. Such claims, however, have little or no impact on your insurance coverage.
Homeowner's Claim Checklist
Do not alter the condition of your house before it is inspected by the adjuster; however, you should take steps necessary to protect your property from further damage by making emergency repairs.
- Contact us or your insurance company claims reporting center as soon as possible with all information relating to your claim.
- If a visitor to your property has an accident and needs medical attention, alert your insurance company or call us regardless of who is at fault.
- Follow up your call with a written explanation of your claim. This can be an e-mail, letter or fax.
- Keep a record of all expenses you incur as a result of property damage, including expenses involved in temporary repairs. Also include any hotel and meal expenses, since these costs may be covered.
- Take photos of the site after an accident or other disaster.
Car Owner’s Claim Checklist
- Get help for injured people
- Notify the police about the accident
- Exchange information (name, driver’s license number, insurance) with the other drivers involved in the accident.
- Don’t discuss fault or blame at the scene of the accident.
- Get the names and numbers of any witnesses.
- Contact us or your insurance company.
- Take photos of the accident site.
- Get estimates for repairs.
- Keep records of any expenses you incur as a result of the accident.
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